Adding Layers: The Hidden Cost of Complicated Solutions 

Why do solutions to problems so often lead to yet another layer? Whether it's an added product, more inspections, or increased bureaucracy, the instinct is to pile on complexity. But does ignoring the root cause and adding more layers truly solve the problem—or does it simply add more cost? 

Without getting political, consider how one of the reasons President Trump won the election—and maintains a following—is his promise to reduce bureaucratic layers. A report from NPR highlighted the U.S. medical industry as a prime example, plagued with what they called “sludge.” Sludge refers to the extra processes or requirements added to the gears of an imperfect system. These layers were intended to help, create accountability, or leave a paper trail, but in practice they have hindered doctors, delayed insurance claims, and inflated costs in an already overburdened system.  

Construction’s Complicated Walls 

Contractors deal with their own version of sludge. Year after year, more layers get added to wall and ceiling systems. The traditional wall has become almost extinct, replaced by increasingly complex assemblies that border on the absurd. 

Contractors bidding on projects must account for these added layers and the steep learning curve that they bring. Watching a demonstration video or an experienced pro make installation look easy, doesn’t prepare workers for the real-world frustrations. It’s much like watching a golf pro make the game look effortless, until you try it yourself. New materials, new tools, and new layers turn what should be routine work into a constant source of annoyance and delays for professional tradespeople. 

Salespeople, Sludge, and Vanishing Expertise 

Manufacturers face their own layer problem, especially large corporations. In the past, a stucco or drywall salesperson handled sales, technical support, and networking. They were trusted to meet contractors, attend industry events, and help solve problems, provided the sales numbers were there. 

Those days are nearly gone. Layers of risk management, legal concerns, and ever-changing codes have left many salespeople with their hands tied. Most are told not to provide solutions—and certainly not to put them in writing. Ironically, the salesperson is more essential than ever, yet increasingly unable to do the job properly. 

Corporate culture adds even more layers: daily reports, software tracking, performance metrics. Trade expertise? Problem-solving experience? Those are secondary. What matters is your ability to navigate laptops and complex reporting systems (tasks often done after hours). Anyone who’s struggled with an online payment glitch can imagine the frustration of dealing with this every night. 

We will never go back to simpler times with reasonable expectations and appreciation for skilled experts. Automation promises faster production, fewer delays, and lower costs in construction—but history tells us to be skeptical. Even if we get there, how long before the familiar layers creep back in?